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A's to your q's

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The promotion

What is the promotion?

Buy any Promotional product and enter online at for your chance to win a pair of Ashes cricket match tickets. There’s a pair of tickets up for grabs every day throughout the promotional period.

How long is the promotion running for?

Entry to the Promotion will be open between 00:01 on 01.06.19 and 23:59 on 26.07.19.

What is a ‘Catch All’ prize draw?

In case you miss the main promotion, there will be a ‘Catch All’ prize draw after the main promotional period giving you the chance to win official ECB signed merchandise. The prize draw will run from midnight 00:00 on 27.07.19 and close at 23:59 on 26.04.20. 

How do I enter the promotion?

To enter:

  1. Purchase a participating ‘Smash a Wicket, Win Ashes Tickets’ Rubicon promotional pack.
  2. Visit
  3. Enter the last 4 digits of the barcode, your full legal name and email address.
  4. You will be prompted to ‘bowl at the wickets’ via an interactive video.
  5. The video will reveal an instant winning or losing message on-screen.
  6. Winning entrants will be asked to follow the on-screen instructions to claim their prize.

Do I need to be connected to the internet to enter the promotion?

Internet connection is required to enter the promotion and to claim your prize.

Which products are included within the promotion?

a) Rubicon Mango 1L carton
b) Rubicon Mango 1L carton, Price Marked Pack (£1.39/2 for £2)
c) Rubicon Guava 1L carton
d) Rubicon Guava 1L carton, Price Marked Pack (£1.39/2 for £2)
e) Rubicon Mango Sparkling 330ml can
f) Rubicon Mango Sparkling 330ml can, Price Marked Pack (69p)
g) Rubicon Guava Sparkling 330ml can
h) Rubicon Guava Sparkling 330ml can, Price Marked Pack (69p)
i) Rubicon Passion Sparkling 330ml can, Price Marked Pack (69p)
j) Rubicon Mango Sparkling 500ml bottle 
k) Rubicon Mango Sparkling 500ml bottle, Price Marked Pack (99p)

How old do I have to be to enter?

This promotion is only open to people 18 years or older. 

Where can I find my code on the product?

Your code to enter the promotion is the last four digits of the barcode which will be found on the rear or bottom of the product.

Do I need to purchase a pack to enter?

Yes, with the exception of Northern Ireland.

I am a resident of Northern Ireland; how do I enter?

For residents of Northern Ireland, for a free entry, request a 4-digit barcode by writing to us at Rubicon - A.G. Barr p.l.c, Westfield House, 4 Mollins Road, Cumbernauld, G68 9HD. The letter must include your full name and full postal address including country of residence. No purchase necessary requests may be subject to verification. Only correctly stamped, valid requests will receive a code that can be used to enter the Promotion. The code will be posted to the address in the request letter. One letter per person per week via this route. No Purchase Necessary requests must be received by 26.04.20.

How many times can I enter and how many times can I win?

Maximum of 1 entry per person, per day. Strictly one email address per person is allowed. A maximum of 1 prize can be won per person. 

I am not in the UK. Can I still enter?

Only residents of the UK (England, Wales, Scotland, Northern Ireland, Isle of Man & Channel Islands) can enter the promotion.

The prize

What prizes are available to be won?

During the Promotional Period, there are a total of 56 prizes to be won. Prizes are date specific, please check before entry.The Prizes include the following tickets to the following 2019 Specsavers Ashes cricket fixture:

  • 56 x pairs of tickets to 4th Test (Day 4) at Emirates Old Trafford on 7th September 2019

How are winners notified? (Main promotional period)

If you are a winner, you will be immediately notified on-screen after entry via an automated video. Follow on-screen instructions in order to claim your prize. Winners will also be sent a confirmation email. 

How are winners notified? (Catch All draw only)

If you are a winner, you will be notified on 30.04.20. Winners will be sent a confirmation email and asked to follow instructions in order to claim their prize.  

What is included in the prize?

Two standard seating tickets to the 4th Test (Day 4) at Emirates Old Trafford on 7th September 2019

What is not included in the prize?

The Prize does not include any additional elements such as travel expenses, food & drink or spending money.

How many prizes are there?

There are 56 pairs of tickets up for grabs.

Who can use the tickets?

Each ticket will cover entry into the match for either an adult or child (children using a ticket will be required to be accompanied by an adult aged 18+).

Can I gift the tickets?

Tickets are not specified to one individual person and are available to use at the winners’ discretion.

Where will I be sat during the cricket match?

Tickets will be standard seating. We are unable to provide information on the position of the seating in advance, due to any unforeseen venue alterations or changes.

What details will I need to enter upon winning and why?

Winners will be notified immediately on screen and asked to submit an address to which their prize will be delivered.

How will I know if I have won a pair of tickets?

Winners will be notified immediately on screen, via an automated video.

How are winners selected?

There will be 1 (one) x winning moment per day during the Main Promotional Period. A day of the main Promotion runs from 00:01 to 23:59. Winning moments have been selected by an electronic independent verification service. The first valid Promotion entry on or after that Promotional day’s winning moment will be awarded the Prize. If no entry is received between 1 (one) winning moment to the next, the Prize from that Promotional day will be rolled over into the following Promotional day, creating an additional winning moment. If no entry is received for more than 48 (forty-eight) hours after a winning moment, the Promoter reserves the right not to award the Prize for that winning moment. 

What if I can’t use the tickets on the date specified?

Please check before entry as prizes are date specific, with no alternative prize available.

How will I receive the tickets?

All tickets shall be posted first class, recorded delivery to the provided address. Delivery is required to be signed for by the recipient.

When will I receive the tickets?

We will endeavour to deliver the tickets approximately 2-3 weeks prior to the match.

What if my tickets don’t arrive before the date of the cricket match?

We will ensure tickets are posted to arrive with you before the fixture. No responsibility can be taken for entries or claims which are misdirected, lost, delayed, damaged or corrupted during delivery to or from the Promotor due to any reason whatsoever.

I’m having trouble reading my code, who can I contact?

A.G. Barr does not assume any responsibility for barcodes damaged or defaced in the way the product packaging is opened. If you cannot read your barcode code due to a genuine printing error, you should contact A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK) and a replacement code will be sent to you. Any request for a replacement code must be received by 09.06.19 to ensure that the request can be processed before the final closing date.

I’m having trouble entering my details. What should I do?

Please make sure you’re following all the on-screen directions carefully, and that you’re entering all fields marked with an asterisk (*). Any mistakes or errors you make will be prompted online. If you’re still having problems, please contact the A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK).

The website doesn’t recognise my code or tells me it has already been entered. What should I do?

Firstly, make sure you’ve entered your code exactly as it appears on the pack. If you are still getting an error message and you are not sure why, please contact the A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK).

My computer / the website crashed as I was entering the promotion, how will I know if I’ve entered successfully?

A valid entry has been made if:

  1. You enter a promotional code on the website homepage and were directed to the winning moments video.
  2. If you have won and claimed successfully, you will also be sent a confirmation email including further details of the cricket tickets you have won and shall be receiving via the post.

If your computer or the website crashes during this process, please revisit the website and re-enter the same code and email address combination again. If your code is valid, the website will redirect you to the winning moment video again. If you continue to experience problems, please get in touch with our A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK).

I haven’t received my confirmation email after winning my prize; does this mean I’ve not won?

Firstly, please check your email Spam/Junk folder in case the email has inadvertently been filed there. If you definitely haven’t received the confirmation email, please get in touch with our A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK).

The website isn’t loading / working properly. What should I do?

Please refresh your browser and try to access the page again. It may be that you need to clear your cache by holding down ‘CTRL’ and pressing ‘F5’; this consists of data stored by your computer to enable similar future actions to be completed quicker. If you experience problems on one device, please try on another. If you continue to experience problems, please get in touch with our A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK).

I think I might have entered the wrong details. What should I do?

If you believe you may have entered your details incorrectly, you can contact A.G. Barr Consumer Care team either by email at: or by telephone on 0330 390 5900 (UK). But the promoter or its fulfilment agency cannot be held responsible for non- delivery of the prize caused by the provision of wrong information.

What are Cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular web browser and website and can be accessed either by the website or web browser. This allows the website to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the Cookie and so is able to carry information from one visit of the website to the next. A.G. Barr websites never store personal information inside Cookies, and we try to use Cookies as little as possible. A.G. Barr only allows a very limited number of well-known third parties to place Cookies on our websites, although you can always control exactly which Cookies will be allowed and which not.

Why are Cookies used on this website?

A complete list of which Cookies are used on this website can be accessed at any time by clicking the “Cookies” link in the footer of this website. You can also read more about A.G. Barr’s Cookie policies and can even control exactly which third party Cookies are allowed and which are not.

Are my details secure on this website?

Yes. This website uses an SSL certificate to provide 2048-bit encryption to all of our Promotion participants. This encrypts the data that you send and receive from the site during the registration and login processes. It encrypts your personal information so that it is impossible to read when it travels across the internet. All personal information is kept confidential and in accordance with the Data Protection Act 1998 or General Data Protection Regulation (GDPR) as applicable. The promoter’s privacy policy can be found at: a

What will you do with the details I provide when entering?

The details we ask you for are for communication purposes around this promotion only. If you would like more information on how your details are used, please see our Privacy Policy.

What is the minimum browser requirement for this website?

For optimum performance, we recommend using the latest full release of standard browsers.

In addition, the site has been tested using the latest version of Safari, Firefox and Chrome.

Any other questions / issues / concerns

Please contact A.G. Barr Consumer Care team free on 0330 390 5900 (UK) with as much information as possible and we’ll do our best to help.

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